Return Policy

Ageless Diet Promise

We believe in science-based health, backed by research and clinically tested results. We want you to be 100% satisfied with your purchase and stand by the superior quality of our products.

Should you be unhappy with your purchase, upon product return we will issue a refund of the purchase price*.

Return Policy

  • Returns are accepted within 30 days of receipt.
  • Any product issues must be reported within 10 days of shipping.
  • *Returns must include all products shipped, including any gift with purchase, promotional products or samples.
  • We will refund the purchase price paid for the item(s) plus any tax paid on the item(s), less any discounts, rebates, credits or refunds already given to you in connection with such products.
  • In the event that you return part of a package of packages (or kit), we will refund the portion of the purchase price allocable to the product you are returning.
  • We cannot accept returns on products that have been heavily used.
  • Original shipping and handling charges are non-refundable (if applicable).
  • Products specified as non-returnable or not for resale cannot be returned.
  • Please allow 14 business days for Optimal Life, LLC to receive and process your return.
  • Products must have been purchased directly from

Our product return/exchange location is:
Optimal Life, Returns
2630 Curtis Street
Denver, CO 80205


How to Return

Should you decide to return a product please email our Customer Care team at with the following information:

  • A copy of your order
  • Order #
  • Full name
  • Email address
  • Phone number
  • Reason for return/exchange

Failure to include this information will delay processing and/or your return will be sent back to you.

We are unable to mail return labels to international addresses. 

Customers are responsible for return shipping costs.

Price adjustments will be honored for recently purchased items up to 14 days post purchase. Price adjustments do not apply to Auto Delivery orders.